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Frequently asked questions
ABout the coffee
Is the coffee freshly roasted?
Yes. We roast our coffee in small batches every week. After roasting, the beans are rested for at least one week before shipping. This allows them to reach optimal freshness and ensures they’re ready to brew when they arrive.
Why do the beans need to rest for one to two weeks after roasting?
After roasting, coffee beans naturally release carbon dioxide in a process called degassing. During this resting period, the flavors continue to develop and stabilize. If the beans are used too soon, the coffee may taste unbalanced and produce excessive gas during brewing, leading to suboptimal extraction. In addition, dialing in becomes inconsistent during this phase, making it more difficult to achieve stable and repeatable results.
When is the optimal time to consume our coffee?
Typically, our coffee performs at its peak between 2 weeks and 3 months after roasting, when the flavors are fully developed and stable.
Orders and Shipment
What is the return policy?
Our goal is for every customer to be satisfied with their purchase. If something isn’t right, let us know and we’ll do our best to make it right.We offer a 30-day return policy. Items must be unused, in their original condition, and with püackaging.
Please note that coffee is a fresh product and cannot be returned once the seal opened.
When will I get my order?
We typically send the coffee every Tuesday and Friday.
Delivery usually takes 2–3 business days after shipping, depending on your location.
Where are your products made?
Our coffee is sourced directly from farmers and producers across Indonesia.
Roasting takes place in Haan, Germany, where we prepare each batch with a focus on quality, consistency, and freshness.
What if there is a problem with my order?
If your order arrives damaged, incorrect, or something isn’t right, please contact us at hello@meramanis.de and we’ll take care of it.
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Stories and Guides
Ahmad Muhlisin
Argopuro Walida, situated at an elevation of 1800 meters above sea level, owes its thriving coffee cultivation to the pioneering efforts of Pak Ahmad Muhlisin. Having completed his studies at...
Ahmad Muhlisin
Ahmad Muhlisin
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